High Speed Metro Internet Access

All BAIS DS3/OC3 services include the following features:

• Tiered or burstable Internet access
• Backup SMTP mail spooling
• 24x7x365 Circuit monitoring and proactive response
• Preconfigured Customer Premise Equipment
• Circuit ordering and provisioning--from order to install
• IP address allocation
• Primary and/or secondary DNS services
• Custom domain name registration and administration*

* Initial setup fee includes up to two (2) domain transfers or registrations. Additional domain transfers/registrations will be billed according to our current Domain Transfer/Registration fee.

Note: If sustained monthly usage is higher than the contracted rate (actual average measured bandwidth higher than contracted rate), customer will be automatically upgraded to and billed at the next higher rate corresponding to the actual measured average usage.

Local Service Options May Include:

• Service Level Agreement (SLA)
• Router
• CSU/DSU
• Full provisioning of local-Loop facilities through the chosen carrier network

Redundant ISDN, DSL, T1 or DS3 (failover) connections (a secondary back-up connection that provides access service in the event the primary connection should fail)

Service Availability You Can Count On
BAIS also understands you can't afford access downtime. That is why we have made ground-breaking commitments to our customers in the form of a Service Level Agreement (SLA). BAIS' SLA provides commitments in three major areas:

• Network availability: BAIS will maintain a 99.999% network availability to its leased line customers

• Network performance: The latency (speed) of core sections of BAIS' network backbone will not fall below specified levels

• Customer notification: BAIS' Network Operations Center continuously monitors all dedicated access services. Should a fault cause the service to become unavailable, BAIS will alert a customer within 30 minutes, during normal business hours

Service Level Agreements are subject to regional and carrier availability. Details on SLA availability and terms are included in BAIS' Leased Line service agreement.

Terms and Conditions of Service

1. All High Speed Metro access services require a minimum 1-year term commitment. Service contract automatically renew for successive ninety (90) day terms.
2. The above pricing does not include related costs associated with telephone company circuit installation, mileage, local-loop fees and associated customer premise equipment as described below:

• A one-time telco access facility installation fee to connect your site to our nearest POP.
• A monthly telco local-loop fee associated with the dedicated circuit from your site to our POP. This fee can vary depending on the distance from your location to our our POP and the proximity to and/or availability of fiber facilities.
• A one-time cost to purchase a CSU/DSU (e.g., located at your site) required to communicate from your site to our POP. The cost of the CSU/DSU will vary based on the connect speed and capabilities of the type of unit selected.
• A network access router and associated software and cabling. Access routers vary in price depending on specific needs and related capabilities. Costs for higher quality access routers with associated software and cabling range in price from $3000 to well over $10,000.